Our Revolutionary JUKI Tech Support Portal is Now Live!
Empower Your Production Line with Unmatched Support
Get excited to discover the latest innovation from JUKI — our cutting-edge Customer Support Portal, meticulously designed to meet all your service needs. We're taking your user experience to new heights by enhancing how you engage with JUKI.
With the launch of our cutting-edge platform, we’re proud to focus on delivering unparalleled technical support from day one. The portal is your reliable lifeline for speedy and proficient assistance, whether you're facing machinery or software challenges. Here’s a glimpse at how our newly launched portal is redefining tech support:
1.- Streamlined Support Requests: Say goodbye to complex processes. Our simplified form or easy-to-follow steps ensure your help request is linked to your account instantly, guaranteeing a speedy response.
2.- Tailored Tech Support Forms: Powered by HubSpot, our platform features custom-designed forms for varied technical issues, ensuring we capture the precise details to address your concerns effectively.
3.- Real-Time Ticket Monitoring: We're committed to swift, seamless service. Every ticket lodged is tracked diligently, offering you complete transparency and timely updates on your request's progress.
4.- Transparent Communication: Each step towards resolving your query is documented and accessible, keeping you in the loop with any developments or solutions pertaining to your tech support needs.
Presenting Immediate Perks of Our Tech-Centric Customer Support:
✅ Dedicated Tech Assistance: At its launch, our platform stands as your go-to for all JUKI tech support needs, assuring focused attention on resolving your technical issues.
✅ Rapid Resolutions: Experience faster responses and intelligent solutions as key features of our tech support commitment.
✅ Streamlined Interactions: Our portal, engineered for convenience and effectiveness, makes managing your tech support inquiries effortless.
✅ Unwavering Quality Assurance: Trust in the reliability and innovation synonymous with JUKI, as we continue to lead and serve in the electronics manufacturing industry.
We are thrilled to announce that the new portal is officially live, offering features designed to elevate your JUKI experience. While the initial launch focuses on tech support, the platform will evolve over time to include a wide array of services and resources customized to meet your needs.
Now that the transformative update is live, we’re here to provide tailored support and answer any questions you have.
Don't have access? Click here to request access.
Reach out anytime:
Email: vb.customer.support@ml.juki.com
Spare Parts Requests and RFQs
As part of our efforts to streamline your experience, please note that all Spare Parts Purchase Orders and Requests for Quotes (RFQs) must now be submitted through designated forms.
• To place a Spare Parts Purchase Order, please use the Spare Parts Order Form.
• To request a quote (RFQ), please use the RFQs Form.
This procedure ensures faster processing times and accurate handling of all Spare Parts-related inquiries.