Welcome to the Future of JUKI Customer Support!

A Revolutionary System is On Its Way

 

Get ready to interact with the exclusive new facet of JUKI - our Customer Support System, purpose-built to cater exclusively to your customer service needs. Embracing our promise to elevate your experience, we are refining the focus of your interactions with JUKI.

Initially, our system is devoted solely to providing top-tier customer service support. It is your direct line to phone assistance and expert help for any machinery or software-related challenges. Here's how the system is tailored for customer service:

 

1.- Direct Support Request Submission: We've simplified the process for you to call for help. Just fill out a targeted form or follow straightforward guided steps. Your request is immediately connected to your account for quick resolution.

2.- Specialized Support Forms: Leveraging the capability of HubSpot, our system offers forms that are uniquely structured for various types of customer service issues, making sure we gather the right information to help you best.

3.- Efficient Ticket Tracking: With an eye on swift and effective service, every ticket you submit is meticulously monitored from start to finish. You always know the status of your request, ensuring prompt attention to your needs.

4.- Clear Communication: Every step in the resolution of your service request is logged and fully visible. Our transparent approach means you're always informed of updates or answers related to your support needs.

 

Immediate Benefits of Our New Customer-First System::

✅ Exclusive Customer Service Concentration: At launch, our system is your dedicated channel for all customer service interactions, promising undivided attention to your service needs.
✅ Prompt Solutions: Quicker responses and smarter resolutions are the hallmarks of our focused customer support.
✅ Convenient and Simplified Interactions: With a system designed for ease and efficiency, handling your support requests has never been smoother.
✅ Quality Commitment: Trust in the reliability and innovation synonymous with JUKI, as we continue to lead and serve in the electronics manufacturing industry.

 

As our system evolves, it will expand to support other aspects of your experience with JUKI. But for now, enjoy the exclusive benefits it brings to your customer service interactions.

 

Need personalized assistance or more information about this change?

Feel free to Contact Us.

Phone: 919-460-0111

Email: vb.customer.support@ml.juki.com